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Accessibility statement

This accessibility statement applies to

This website is run by NHS England on behalf of the Department of Health and Social Care (DHSC). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some components with visible labels do not have an accurate accessible name that matches what is presented visually
  • some content is not accessible using only a keyboard interface
  • alternative text descriptions have been provided for some decorative images causing unnecessary duplication
  • people using assistive technologies may not understand the relationships between fields when completing the cookie banner
  • cookie banner headings may convey the wrong structure to people using assistive technologies
  • clear instructions and descriptive labels are not provided on some form fields
  • some buttons are incorrectly marked
  • it is not clear when changes have occurred to the search results list and users must navigate to discover how many search results are available
  • there are structural errors that can change the way a page is read to assistive technologies

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

NHS England is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed in the "Non-accessible content" section.

What we are doing to improve accessibility

We have a roadmap in place to fix the issues listed and expect to have completed the issues by July 2024.

Preparation of this accessibility statement

This statement was prepared on 23 March 2022. It was last reviewed on 6 June 2023.

The website was last tested on 9 December 2022. The testing was carried out by Nomensa.

Last updated: 22 December 2023